Branch Manager (Takeaway Restaurant)

Location:
Potchefstroom

We are looking for a dynamic Branch Manager with 3–5 years of QSR experience to lead operations and drive excellence in our takeaway restaurant. If you're a pro at POS systems and team management, we want to hear from you!

Please send your CV to jobs@emporium.co.za

Duties & Responsibilities:

Job Requirements:
• Minimum of 3–5 years in a management or supervisory role within the QSR (Quick Service Restaurant) or hospitality industry or retail.
• Proficiency in Point of Sale (POS) systems, Excel, and inventory management software.
• Exceptional verbal and written communication skills; ability to lead briefings and negotiate with suppliers.
• Experience managing third-party delivery integrations (e.g., UberEats, Mr D Food).
• Ability to identify trends and adjust operations to maximize profit.
• Staying objective and neutral when handling high-pressure situations or customer disputes.
• Maintaining high standards during 12-hour shifts or busy holiday periods.
• Customer Experience
• Team Leadership & Development • Financial Management & Stock Control
• Operational Excellence & Quality Control

Posted in Customer Service, Hospitality, Retail