To identify new business opportunities and manage customer relationships and objectives in order to assist in the achievement and delivery of strategic organizational objectives.

Closing Date: 30 April 2024

Duties & Responsibilities:
• Engage NKAMS with regards to customer plans and interrogate previous plans and performance against agreed plans, ensuring comprehensive understanding and alignment to customer strategic objectives
• Ensure comprehensive understanding of customer strategic objectives through interaction with relevant stakeholders.
• Manage stakeholder expectations in terms of operational complexities and ensure synergy of operations and strategy.
• Provide various operational and strategic proposals in line with the greater business strategy.
• Balance customer demands and operational capacity.
• Design organisational structures to ensure optimal delivery of customer objectives and understanding of business processes
• Responsible for driving the operational aspects of the business to include sales, logistics/supply chain and warehousing
• Overseeing the day-to-day management of the Retail Key Accounts Team
• Devising strategies for driving sales growth across the Retail business • Analyzing existing approaches to the development of business and making changes where appropriate.
• Implementing new business initiatives across the Retail business
• Working closely with members of the team to generate new business.
• Identifying sales opportunities as a result of market changes
• Acting as a key contact for large customer accounts
• Form strategic partnerships to leverage existing networks.
• Setting tough but achievable revenue targets for the key account managers
• Negotiating sales contracts with customers and ensuring their profitability
• Negotiating price increases, trading terms and product deals
• Maximizing product sales on a national basis.
• Implementing sales strategies
• Ensuring the effective implementation of promotional grids and trading terms
• Nurturing relationships with customers at all levels to encourage sales and customer loyalty.
• Performing trade visits to various regions around South Africa on an ongoing basis.
• Planning, implementing and monitoring national budgets.
• Working with the marketing team to devise marketing materials and tools to support new business teams
• Monitoring customer satisfaction with existing customers to ensure service delivery.
• Be aware and have a sound understanding of competitor analysis and distribution. • Manage the Sales and Merchandising agents.
• New Business Development

Job Requirements:
• Grade 12
• Minimum ten years’ experience in an FMCG / Retail / Trade Marketing/ Operations environment with a proven track record of managing resources, people and customers
• Strong negotiation skills
• Solid computer skills with particular knowledge in Microsoft (Office Excel, Word, Outlook) products, retail merchandising systems & POS.
• Excellent presentation and communication skills are essential.