Regional Property Operations Manager – Hospitality
Regional Property Operations Manager – Hospitality
Location:
Kempton Park, GP
We are seeking a strategic Regional Operations Manager to drive the financial performance and operational excellence of a multi-property portfolio. This senior leadership role provides oversight across hospitality operations, ensuring consistent brand standards, regulatory compliance, and sustainable profitability across eight properties.
Send your CV to jobs@emporium.co.za and use POS26175 in the subject line
Duties & Responsibilities:
• Manage properties across SA, ensuring group strategy is embedded at the property level.
• Lead General Operations Managers with a focus on accountability, succession planning, and talent development.
• Oversee budgeting, forecasting, and revenue optimization across gaming, hospitality, conferencing, and entertainment.
• Ensure full compliance with gaming regulations, labour laws, and health and safety frameworks across multiple jurisdictions.
• Act as a senior group representative with regulators, government bodies, shareholders, and community partners.
• Drive service excellence, reputation management, and customer loyalty strategies to ensure market differentiation.
Job Requirements:
• Bachelor’s Degree or Advanced Diploma in Hospitality, Business Management, or Marketing.
• 10+ years of senior leadership in hotel, casino, or integrated resort operations.
• Proven experience navigating complex regulatory environments and multi-jurisdictional compliance.
• Demonstrated ability to implement operational strategies that drive revenue growth and efficiency.
• Experience in growth, refurbishment, or development projects is highly advantageous.